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Case Studies
Leader Performance
The situation
We were asked to provide executive coaching for a director-level manager at a Fortune 500 company; this senior manager’s performance had dropped precipitously. His people-management, direction-setting, risk-taking and leadership of strategic initiatives were all deteriorating. The director’s team was overwhelmed by impossible-to-meet quality standards and demoralized by the director’s personal attacks.
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The director was angry, burned out and isolated. His promotion was at risk and he was considering quitting. The company considered the director a key employee with exceptional talent, but could not tolerate his behaviors or his employee’s dissatisfaction much longer.
Results of our engagement
- The director and his team successfully launched a strategy to bring work, which was being outsourced at great expense, back inside.
- The director began taking more risk and contributing more significantly to company-wide strategic initiatives.
- The director was promoted and received a bonus.
- The team now supports the director.
Economic benefits
The company saved the cost of replacing a key employee, approximately one-half million dollars.
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